Head of Community Experience

On-site

Elysium’s “high experience yield” isn’t a slogan—it’s a design requirement.
This role is responsible for making the village feel alive: the rhythms, the rituals, the events, the social gravity, the sense of belonging.

This is not event planning. It’s experience architecture.

The mission (what you’ll actually do)

You will design the human layer of Elysium: daily/weekly programming, signature rituals, social systems, and community culture—engineered to create connection, growth, fun, and meaning.

You will:

Build programming that makes life feel rich without feeling scheduled.
Create rituals and signature experiences that residents talk about for years.
Design “connection systems”: introductions, cohorts, clubs, skill-sharing, volunteering, mentorship loops.
Partner with Operations, Property Management, Food & Beverage, and the City OS (ECM) team to make experiences frictionless (signup, reminders, access, feedback).
Measure and optimize: participation, satisfaction, social cohesion, retention signals.

Profile we’re looking for (non-negotiables)

10–20+ years in hospitality experience, cruise/resort programming, themed entertainment, membership communities, or high-end wellness communities.
Strong taste and emotional intelligence: understands what makes people feel safe, seen, and energized.
Operational discipline: can run calendars, teams, vendors, and budgets cleanly.
Systems thinker: can design programming that scales and self-reinforces.

What you’ll build in your first 90 days

The “Experience Bible”: signature rituals, weekly rhythms, seasonal arcs, community norms.
Launch programming calendar for the MVP village with staffing and vendor plan.
Feedback system and participation metrics tied to iteration loops.
The first set of iconic experiences that define Elysium’s identity.

How to apply

Submit your resume using the “Apply” button below.Record a 1-minute video (one take, unscripted — without reading; script reading won’t be entertained).

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